Privacy Policy

1. Information We Collect

We collect information you give us directly when you request an estimate, contact us, or sign up for updates: your name, address, phone number, email, and details about the concrete project you'd like us to assess. We do not sell, rent, or trade this information.

2. How We Use Your Information

We use it to schedule estimates, deliver services, prepare written quotes, send invoices, follow up after a project, and respond to questions you send us. If you've explicitly opted in, we may also send occasional maintenance reminders and seasonal tips.

3. Sharing

We share information only with subcontractors and service providers needed to complete your project (for example, a payment processor or a delivery driver). They are required to protect your information and use it only for the purposes we authorize.

4. Cookies & Site Analytics

Our website may use cookies and basic analytics to understand which pages visitors find useful. This data is aggregated and not tied to your name or contact information. You can disable cookies in your browser settings.

5. Data Retention

We retain customer records for as long as needed to support warranty and service obligations, typically seven years. You can request deletion of your contact information at any time by emailing us.

6. Your Rights

You can request access to the personal information we have about you, ask us to correct it, or ask us to delete it. Contact us at info@concretecowboysva.com and we'll respond within 30 days.

7. Updates

If we change this policy meaningfully, we'll post the updated version here with a new "last updated" date. Continued use of our services after changes means you accept them.

8. Contact

Questions about this policy? Reach us at info@concretecowboysva.com or 571-866-6456.